Gov. Andrew Cuomo has announced the New York State Department of Motor Vehicles’ website, dmv.ny.gov, won the 2015 Pinnacle Award from the National Association of Government Web Professionals.
The Department of Motor Vehicles won in the state and non-governmental organization category, including a Members’ Choice distinction.
It’s the second national award the DMV received this year for the website’s design, ease of use, and scope of services, the state said. The site, which was redesigned in February 2014, was also been named one of the nation’s best DMV websites earlier this year by DMV.com.
“New York is proud to continue making our DMV website better, and more convenient than ever before, saving drivers both time and trips to the DMV,” Gov. Cuomo stated. “I encourage all New Yorkers to take advantage of the easy-to-use services available to them on this award-winning website.”
The Pinnacle Awards are judged by a group of web professionals from inside and outside of government web development. Each site is judged using eight scoring criteria for a total of 100 points: team size, content, organization, design, performance and flexibility, accessibility, standards, and interactivity.
The website’s available services include ordering replacement driver licenses, renewing registrations on mobile devices, signing up to receive license and registration renewal reminders via email and text, and more than 35 other transactions, the governor’s office stated.
Customers completed more than 5.5 million transactions on the website last year, up from about 5 million in 2013, and 3.4 million in 2010. Use of the website has also helped decrease average wait times in DMV offices statewide.
Customers should visit dmv.ny.gov to make reservations for trips to state-run DMV offices.