Election Protection Hotline Will Be Open on Election Day and the Day After

Voters experiencing problems or who have questions on election day can get immediate help.

New York Attorney General Letitia James says the Office of the Attorney General (OAG) Election Protection Hotline will be available. Voters can consult Frequently Asked Questions, Call (866) 390-2992, or Request Assistance Online.

Hotline staffers can help voters troubleshoot and resolve a range of issues they may encounter when they go to cast their ballot.

“All New Yorkers have the right to feel safe when casting their votes,” James said.

“Our Election Protection Hotline will help ensure that every voice is heard – whether you’re voting by mail, or in-person on Election Day. My office is committed to protecting free and fair elections and we will continue to do everything in our power to ensure a safe, smooth voting process for all. I urge every New Yorker to contact our hotline to resolve election-related questions or concerns.”

New Yorkers are protected from voter intimidation, deception, and obstruction under state and federal law. Attorney General James urges voters experiencing problems voting to call the OAG hotline at (866) 390-2992, or submit a complaint online to request assistance.

The telephone hotline will be open on Election Day, Tuesday, November 5, between 6:00 AM and 9:00 PM. It will also be available the following day, Wednesday, November 6, between 9:00 AM and 6:00 PM to help voters who need assistance after Election Day. Written requests for assistance may be submitted at any time through the online form. Hotline calls and written requests for assistance are processed by OAG attorneys and staff.

The OAG has operated its Election Protection Hotline since November 2012. During previous elections, OAG fielded hundreds — and sometimes thousands — of complaints from voters across the state and worked with local election officials and others to address issues. The OAG has also taken legal action to protect against voter registration purges and to ensure that voters have adequate and equitable access to vote early as required by law.

All registered voters have the right to accessible elections. On Election Day, polls are required to be open from 6:00 AM to 9:00 PM, and if voters are in line before closing, they must be allowed to vote. In addition, all registered voters have the right to vote free from coercion or intimidation, whether by election officials or any other person.

The OAG will receive and respond to election complaints relating to any of the statutes that OAG enforces, including the newly operative New York Voting Rights Act.