NYSEG and RG&E Launch Energy Manager Website

New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) announce the launch of Energy Manager, which is now available to its customers. The free and secure online tool helps customers understand their energy usage by providing by-the-hour data for customers with a Smart Meter, and monthly data for customers without it.

“This is a game changer for our customers because it allows them to take control,” said Christine Alexander, vice president of Customer Service for NYSEG and RG&E. “This new technology paired with the smart meter will pinpoint where customers’ energy use is coming from by providing data down to the day and hour so they can make adjustments and help manage overall costs.”

The new tool is available through the My Account login on the Companies’ websites or the mobile app.

Once customers enter the Energy Manager portal, they’ll get insights into their property, which can be further personalized by completing home profile quizzes within the portal. Energy Manager will show how weather can impact energy use. Customers can also see the energy they’re using compared to similar homes in the area, and how their usage breaks down across major appliances and devices in their home. Over time, Energy Manager will provide additional features as more of the customers’ energy use history becomes available.

Customers can register for an online account in minutes at Registration – RG&E or Registration – NYSEG

NYSEG and RG&E continue to make investments to build a smarter energy infrastructure. These new technological innovations help customers take steps toward energy efficiency that can help them see savings in their monthly costs.